Data policy

Your trust in our products/services and our personnel is one of our main concerns. In this respect, in order to provide you with the best possible experience, we focus on continuous improvement in our entire business.

SC MLS INVEST TRADING SRL knows the importance of your personal data and undertakes to protect their privacy and security. Therefore, it is important for us to provide you in an integrated manner with the information related to the processing of your personal data in this document.

SC MLS INVEST TRADING SRL is a Romanian legal person, with headquarters in Bucharest, 13 George Călinescu St., 4th floor, apt. 4, district 1, tel.: 031.431.20.44, email: office@chopstix.ro, website: www.chopstix.ro, registered with the Trade Register under no. J40/13166/2003, sole registration code RO 15784038 account RO29UGBI0000132000042RON, opened with Garanti Bank, duly represented by Nicoleta-Gabriela Ivan, as Director,

SC MLS INVEST TRADING SRL respects the confidentiality of all our customers and the privacy of all our website visitors and will treat/process your personal data with great care, under appropriate technical and organisational security conditions.

SC MLS INVEST TRADING SRL processes the personal data received directly from you, as data subject, or indirectly on the occasion of performance of the commercial/contractual relations.

The personal data are only collected with your consent/agreement, if they are offered deliberately, voluntarily, on your own initiative, or upon the request of SC MLS INVEST TRADING SRL for example through one of the on-line forms used, namely online contact form, account registration form, online application form, by subscription to newsletters (of course, only after you have chosen to receive such newsletters), phone order, etc.

The use of this website belonging to SC MLS INVEST TRADING SRL by you is subject to the present Privacy Policy available on our website.

If you do not agree to any of the terms of these provisions, do not use our website or provide us with your personal data. Some services/products may be conditional upon the provision of your personal data.

SC MLS INVEST TRADING SRL will not process your personal data except to the extent that this step is necessary to fulfill the purposes mentioned below, in compliance with the legal measures of data security and confidentiality.

What personal data does SC MLS INVEST TRADING SRL process?

The processing of personal data is any operation or set of operations that is performed on your personal data by automatic or non-automatic means.

To access the website of SC MLS INVEST TRADING SRL, you do not need to provide us with any personal data.

In the context of performing the current activity of SC MLS INVEST TRADING SRL, including providing products/ services to our customers, involving the purchase of SC MLS INVEST TRADING SRL products/ services offered on the website, or the subscription to SC MLS INVEST TRADING SRL newsletters, online submission of applications for open positions within the company, as well as in the context of fulfilling the legal obligations, we may request certain personal data.

In this respect, SC MLS INVEST TRADING SRL will process, inter alia, the following personal data:

  • surname and first name, mobile phone, e-mail, delivery addresses, studies, professional experience, seniority, abilities, hobby, gender, IP address, cookies, Mailchimp, Google Analytics, social networking accounts, Google Adwords, etc.

Who are the data subjects?

The (data) subjects whose data may be processed by SC MLS INVEST TRADING SRL, exclusively for the purposes mentioned below are:

  • Natural person customers of SC MLS INVEST TRADING SRL (current, former or potential), their representatives/attorneys, legal or conventional, candidates applying for vacant positions within the company;
  • Representatives/attorneys/business contacts (business/contractual partners, suppliers, service providers, locators, etc. – current, former or potential) and of public institutions/authorities.

Consequences of refusing to provide personal data

You, as data subject, are required to provide complete, up-to-date and accurate data.

In order to be able to offer products/services specific to the activity of SC MLS INVEST TRADING SRL, or to be able to apply for vacant jobs within the company, we may request the personal data necessary to provide our products/services, to the recruitment/selection process and the refusal to provide such data may make it impossible to provide our products/services/to initiate a contractual employment relationship if you are selected and accepted for the job you have applied.

When you purchase a product/service provided by SC MLS INVEST TRADING SRL, or when you are candidates for vacant jobs within the company, we will collect personal data in connection with the supply of those products/services/or for the recruitment/selection process. At the same time, we will collect personal data in order to fulfill the legal obligations and perform the current activity (legitimate interest).

If data processing is no longer required to provide a service, to fulfil a legal obligation, nor is it justified by a legitimate interest of SC MLS INVEST TRADING SRL, you may refuse such processing or may withdraw your previously given consent, and the refusal will produce effects for the future. After the settlement of the request to withdraw the consent, the data subject will no longer receive commercial information regarding the products/services offered by SC MLS INVEST TRADING SRL.

What are the purposes of collecting personal data?

We only use your personal data for the following purposes:

  • Carrying out the commercial/contractual activity of SC MLS INVEST TRADING SRL;
  • Recruitment and selection of staff – for those applying for vacant jobs;
  • Invoicing and cashing up the value of services of SC MLS INVEST TRADING SRL;
  • Managing customer relationships; commercial communication with customers through any means of communication;
  • Compliance with the incumbent legal obligations;
  • Communication with public or public interest bodies/authorities/institutions;
  • Audit and control/supervision activities;
  • Archiving, statistical purposes for internal records of the company;

SC MLS INVEST TRADING SRL will treat all information collected from you as confidential and will not share it with third parties, except those presented below, without your express and prior consent.

Who are the recipients of your personal data?

The recipients of data may be the (data) subjects who provided the personal data, as follows:

  • Natural person customers of SC MLS INVEST TRADING SRL (current, former or potential), their representatives/attorneys, legal or conventional, candidates applying for vacant positions within the company;
  • Representatives/attorneys/business contacts (business/contractual partners, suppliers, service providers, locators, etc. – current, former or potential) and of public institutions/authorities.

The recipients (other than the data subjects) of the data may be:

  • central and local public authorities, judicial authorities, police, prosecutor’s office (within the limits of the legal provisions and/or as a result of expressly formulated requests), bailiffs.

Personal data processing for promotional (marketing) purposes

The processing of your personal data (such as: surname and first name, e-mail address, mobile/landline phone number, etc.) will be processed by SC MLS INVEST TRADING SRL, for promotional (marketing) purposes, only with your express, unambiguous, free, informed and previously expressed consent, respecting your rights laid down by law and specified in this document.

The personal data provided by you will be used for promotional (marketing) purposes and for the products or services of other partners of SC MLS INVEST TRADING SRL, respecting your rights.

You may exercise the option regarding such processing by selecting/ticking the appropriate boxes of the forms/documents used to collect your personal data.

Regardless of the situation, if you would like SC MLS INVEST TRADING SRL to stop processing your personal data to that effect, you may expressly request the termination of any data processing on our part. At the same time, when you want to no longer receive newsletters or information materials from SC MLS INVEST TRADING SRL, you can unsubscribe using the “Unsubscribe” button.

In relation to SC MLS INVEST TRADING SRL, you are entitled, according to the applicable legal provisions, to the following rights: the right of access, the right of rectification, the right to delete the data, the right to restrict the processing, the right to data portability, the right of opposition and automated individual process.

The duration of processing of personal data

In order to achieve the stated purpose, SC MLS INVEST TRADING SRL will process your personal data during the entire period of performance of the activities of SC MLS INVEST TRADING SRL, until you, or your legal/conventional representative, exercise the right of opposition/deletion (except when SC MLS INVEST TRADING SRL processes the data on the basis of a legal obligation or justifies a legitimate interest). Following the end of personal data processing operations for the purpose for which they were collected, if you or your legal/conventional representative will not exercise the right of opposition/deletion, according to the law, such data will be archived by SC MLS INVEST TRADING SRL for the time period stipulated in the internal procedures of SC MLS INVEST TRADING SRL and/or will be destroyed.

What security measures are used to protect your data?

To avoid misuse of personal data, as well as possible abuse, we use security methods and technologies, along with appropriate policies and working procedures, to protect the personal data collected.

The full security of data sent over the Internet can never be guaranteed. While SC MLS INVEST TRADING SRL makes every effort to protect your personal data, we may not absolutely guarantee the security of the data sent to the website of SC MLS INVEST TRADING SRL. Any data transmission is at your own risk. Once we receive your information, we will use strict security procedures and measures against unauthorised, unlawful use, destruction, accidental loss or disclosure of personal data.

Security of bank data

In the case of payments made with the card, the products are sold through the online payment solutions offered by authorised third parties in the relationship with SC MLS INVEST TRADING SRL. In order to eliminate the risk that your data shall come into possession of and be misused/illegally used by unauthorised persons, authorised third parties in relation with MLS INVEST TRADING SRL guarantees the legality and security of your personal data (card number, expiration date, etc.) and of the information systems used.

Conditions for transfers of personal data outside the EU and the European Economic Area

Data transfers outside the EU and the European Economic Area may only be made under the conditions laid down by national and EU specific legislation on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

What are your rights?

By reading this document, you have been informed of the rights you are entitled to, in accordance with applicable legal provisions, namely: right of access, right of rectification, right to delete data, right to restrict the processing, right to data portability, right of opposition and automated individual process. At the same time, when the processing is done on a consent basis, you are entitled to withdraw your consent at any time in written form, addressed to SC MLS INVEST TRADING SRL, subject to the applicable legislation, without affecting the lawfulness of the processing performed based on the consent given before withdrawing it.

You are also entitled to oppose at any time, free of charge and without any justification, to the processing of your personal data for direct marketing purposes, using, where appropriate, the unsubscribing function included in the marketing materials.

For the other purposes, you are entitled to oppose at any time, free of charge, that the personal data you provide to SC MLS INVEST TRADING SRL is subject to processing, by mentioning the data and purpose envisaged, only for well-founded and legitimate reasons, related to your particular situation, unless SC MLS INVEST TRADING SRL demonstrates that it has legitimate and compelling reasons that justify the processing and that prevails over your interests, rights and freedoms, or that the purpose is to establish, exercise or defence of a right in court. In case of unjustified opposition, SC MLS INVEST TRADING SRL is entitled to further process the data in question.

By reading this document you have become aware and understand that the personal data provided to SC MLS INVEST TRADING SRL are decisive elements for accessing the products/services offered by SC MLS INVEST TRADING SRL, and/or the development of commercial/contractual activity, as well and for your participation in the recruitment/selection process.

In the event that you, directly or through a representative, exercise the above-mentioned rights in a manner that is manifestly unfounded, unjustified or excessive, especially because of the repetitive nature, SC MLS INVEST TRADING SRL may:

  • either charge a reasonable fee, taking into account administrative costs for the provision of information or communication or for taking the measures required;
  • or refuse to comply with the request.

You are also recognised as having the right to file a complaint with a supervisory authority and to introduce a judicial remedy.

How can you exercise your rights?

To exercise these rights, you may contact the Data Protection Officer of SC MLS INVEST TRADING SRL with a written request, dated and signed at the following e-mail address: protectiadatelor@chopstix.ro or at the following mailing address:

SC MLS INVEST TRADING SRL Bucharest, 13 George Călinescu St., 4th floor, apt. 4, District 1, post code 011691. SC MLS INVEST TRADING SRL may, if necessary, require the data subject to provide additional information in order to establish its identity.

By reading these provisions, by providing personal data in order to access the products/services of SC MLS INVEST TRADING SRL, or applying for the vacant jobs within the company, and/or by ticking dedicated boxes on the website, you have been correctly, completely, precisely informed, you became aware of, you fully understand and agree with:

– processing of your personal data for the purposes specified in this document, based on your consent manifested expressly, unequivocally, freely and informed;

– that the processing of personal data, as specified in the legislation in force and in this document, will be done for the purpose of advertising, marketing (direct marketing), publicity, promotion/evaluation of products/services, promotion of events, development of promotional campaigns, contests, advertising lotteries, loyalty, sending of newsletters, making commercial communications for the services of SC MLS INVEST TRADING SRL, on the basis of your express consent manifested expressly, unequivocally, freely and informed;

– that SC MLS INVEST TRADING SRL will not process your personal data except to the extent that this step is necessary for the purpose mentioned in this document, in compliance with the legal data security and confidentiality measures.